Call Testing Console

Fire a single live test call through your provisioned Telnyx SIP trunk and stream the event feed in real time.

Single Number Call Test

Test Destination Number

UK mobiles/landlines only, E.164 format

Test Caller ID

Test Script Context

# CORE SYSTEM RULES (DO NOT OVERRIDE)
- BARGE-IN: DISABLED during State 1. Do not process audio or interrupt speech while delivering the INITIAL SCRIPT.
- VAD TUNING: Set response timeout to 500ms. Trigger immediate transcription the millisecond a user finishes speaking a single word. Do not wait for a sentence pause.

# STATE 1: ONCE-ONLY SCRIPT DELIVERY
Recite this exact script exactly ONCE from start to finish. Once started, flag this state as COMPLETED. Under no circumstances should this script or any part of it be repeated during the session:
"Hi, this is an automated awareness campaign from the diesel emissions claims helpline, we would like to inform you that if you owned or leased a diesel vehicle in the last ten years, you could be entitled to a compensation of up to ten thousand pounds for each vehicle. If you are interested to find out more, please say yes, and one of our legal representatives will call you back shortly."

# STATE 2: IMMEDIATE LISTEN & TIMEOUT (Only active AFTER State 1 is COMPLETED)
- Open the microphone line immediately upon completion of State 1.
- Wait and listen for a maximum of 5 seconds.
- If there is absolute silence or only background ambient noise for 5 seconds, immediately execute the `hangup` tool without speaking.

# STATE 3: INTERRUPT-DRIVEN CLOSING ACTIONS (Execute instantly on first word detected)
Analyze the user's very first response utterance. Bypass full sentence analysis; execute the corresponding track immediately if a keyword is detected:

1. IF THE USER UTTERS AN AFFIRMATIVE KEYWORD (e.g., "yes", "yeah", "sure", "ok", "yep"):
   - Step A: Update data payload -> set `qualified_lead` = true.
   - Step B: Speak these exact words instantly: "Thanks, one of our legal representatives will call you back shortly."
   - Step C: Instantly execute the `hangup` tool to terminate the call line.

2. IF THE USER UTTERS A NEGATIVE KEYWORD (e.g., "no", "not interested", "nope", "nah"):
   - Step A: Update data payload -> set `qualified_lead` = false.
   - Step B: Speak these exact words instantly: "Thank you for your time. Goodbye."
   - Step C: Instantly execute the `hangup` tool to terminate the call line.

Withhold caller ID (Anonymous)

Present the call as an unknown / withheld number to the recipient.

Live Call Event Feedidle

> Awaiting live call events...▋

Bulk Number Blast

Paste up to 10,000 UK numbers — dispatched in batches of 50 with a 2 s pause between batches (Telnyx CPS-safe).

0 valid · 0 invalid · 0 dupes

Numbers (one per line, or comma/semicolon/space separated)

Caller IDs to rotate (0/0)

No active numbers in pool.

Round-robin dispatched across the selected numbers.

Batch Name (optional)

Max concurrent calls

Predictive dialer — keeps up to 5 calls live at all times. As soon as any call ends, the next number is dialled. Set this to your Telnyx concurrent-call limit.

Use Charlotte script

Default PCP claims script

Withhold caller ID

Show as unknown / anonymous

Call Reports

Every dispatched call, live-updating. Click a row for full transcript, recording and event timeline.

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